Request for Proposal – Website user experience and user interface (UX/UI).

Updated Closing Date for UX/UI: Wednesday, May 19, 2021, 5pm EST. Due to a lack of responsive proposals, the ICRG has elected to extend the deadline for UX/UI services. OCDC will collaborate with successful proposals in identifying ideal individuals to be interviewed.

Overview. International Cooperative Research Group (ICRG) of the US Overseas Cooperative Development Council (OCDC) carries out research on the effectiveness and other aspects of cooperative development. One of the pillars of activity under our current USAID award – CRED – involves dissemination of research, tools, and learnings related to international cooperative development. The main point of dissemination for these materials is our website: The ICRG is seeking a qualified UX/UI expert to perform a sitewide audit, with close attention to site framework, ease of navigation, and knowledge sorting.

Background. This website is designed to create a compelling and interactive space to which researchers and practitioners, donors and policy-makers, refer in order to access a wide range of resources and knowledge (original and secondary) with respect to the field of international cooperative development. The hierarchy of the website addresses and resolves competing priorities including user experience, interface, ease of access, intuitive site direction and sorting, member-specific and public access, among other items. The site also utilizes inbound marketing techniques to empower the audience to find the most similar or related content to what they are currently perusing. 

Task 1: perform a site-wide audit of all site hierarchy and design, with special attention to a user perspective, on all elements including the framework, navigation ease, and knowledge sorting in both the front and back end of the website.

Task 2: deliver a report with actionable steps that can be taken to improve on the above concepts, including any additional that may come up through the course of work and discussion about the website.

Period of performance. Work on this activity is expected to begin in May and be concluded on June 16, 2021. You can download to complete RFP here!

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